Frequently Asked Questions

Since all products are custom made on demand, it takes 5-10 days for our distributor to process your order before shipping.

Since all products are created on demand, changes or cancellations may not be possible once the order is in production. Contact us as soon as possible to discuss your options.

We offer shipping to all 50 states, Washington, DC, U.S. P.O. Boxes, territories, and APO/FPO/DPO addresses. Shipping costs and delivery methods vary based on location and selected products.

No, we currently only ship to addresses within the United States, including Washington, DC, U.S. territories, and military/diplomatic addresses (APO/FPO/DPO).

After processing, orders usually arrive within 4-10 business days. Delivery times may vary due to weather, order size, or other factors beyond our control.

For packages lost in transit, submit a claim within 15 days of the estimated delivery date to support@ceicstore.com.

If your product is defective or damaged, contact us at Support@CEICStore.com within 15 days of receipt to arrange a return.